We combine innovative technology with human connections to put out a peerless customer experience across the board.
Alpha Digital goes above and beyond to ensure the increment of retention, loyalty, upsell, and brand awareness through proper customer care services.
What should you expect? More loyal clients, larger market share, and bigger income numbers. On the right are the 24/7 support services we offer to reach these goals.
Real-time troubleshooting and problem-solving for your customers
Leads-to-clients conversion with warm and cold calling, emails, and live chat service
24-7-365 real-time attention following your tailored guidelines
Verifying your customer’s identity with outsource phone calls and background checks
Customer win-back strategy based on offering deals and special promotions they can’t refuse
Based on research,Evaluate employees and identify weaknesses
The project begins by analyzing your business and requirements, specifying project goals, and developing a plan.
Progressive contact center outsourcing according to HR practices gives you the choice of the ideal team to handle your project's tasks.
In as little as 2 weeks you can have better 24/7 customer service helping you increase your ROI. Your account manager regularly prepares reports, suggests troubleshooting strategies, and provides feedback with a set of tailored KPIs
A competitive product is only half of a startup's success. Another half is how you work with your clients increasing their loyalty so they recommend your business to others. We offer this: we deal with your clients and you fully focus on the product. That's a 100% productive business!
Defined Working Hours
Monthly Reporting
Shared Team
Knowledge Base
No hidden costs, no surprises - start with a plan that fits your needs
24/7
Weekly Reporting
Shared Team
Assigned Team Lead
Personal Manager
Real-time Statictics
24/7
Weekly Reporting
Dedicated Team
Assigned Team Lead
Personal Manager
Real-time Statictics
